Privacy Policy

1. Who We Are

LEBEDEVA SVETLANA (“we”, “us”) is a real-estate agency providing brokerage and advisory services. We act as a data controller for personal data processed in connection with our Services.

2. Data We Collect

• Contact data: name, email, phone, preferred language.
• Property interest data: budget, location preferences, property type, timeline.
• Transaction data: offer details, contracts, payments owed/received.
• Identity/AML data: ID documents, proof of address, source-of-funds (where legally required).
• Technical data: IP, device, browser, pages viewed, referral URLs, approximate location.
• Communications: emails, messages, inquiry forms, call notes.

3. How We Use Your Data (Purposes & Legal Bases)

• Provide Services & respond to inquiries — performance of a contract or legitimate interests.
• Arrange viewings, process offers, and transactions — performance of a contract; legal obligations.
• Compliance (AML/KYC, tax, accounting) — legal obligations.
• Improve website & Services — legitimate interests (service quality, security).
• Marketing communications — consent where required; you may opt out at any time.

4. Cookies & Analytics

We may use cookies and analytics tools to understand site usage and improve performance. You can manage cookies via your browser settings or, where implemented, our cookie banner preferences.

5. Sharing & Disclosures

We may share data with verified third parties where necessary:

• Property owners, developers, partner agencies (for viewings/offers).
• Professional advisors (legal, notaries, accountants), payment and KYC providers.
• IT/hosting/analytics vendors under appropriate contracts.
• Authorities where required by law or to protect our rights.

We do not sell personal data.

6. International Transfers

Where data is transferred outside the EEA/UK, we use appropriate safeguards (e.g., Standard Contractual Clauses) and assess adequacy where required.

7. Retention

We retain personal data only as long as necessary for the purposes above and to meet legal, accounting, or reporting requirements.

8. Your Rights (GDPR)

• Access, rectification, erasure, and restriction.
• Portability and objection (including to direct marketing).
• Withdrawal of consent where processing is based on consent.
• Right to lodge a complaint with a supervisory authority.

9. CCPA Notice for California Residents

We do not “sell” personal information as defined by the CCPA. California residents may request access or deletion of personal information and non-discrimination for exercising rights.

10. Security

We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure.

11. Children’s Privacy

Our Services are not directed to children under 16. If you believe a child provided us data, contact us and we will delete it where required.

12. Updates

We may update this Policy from time to time. Material changes will be signaled by updating the date above.